Payment policy
Payment Policy
Coco Willow Boutique
At Coco Willow Boutique, we offer a variety of secure payment methods to ensure a smooth and convenient shopping experience. Please note that the availability of certain payment options may vary depending on your country or region. Customers are responsible for checking which payment methods are supported in their location.
1. Available Payment Methods
Payment methods may include:
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Credit Card (Visa, Mastercard)
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Apple Pay
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Shop Pay
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Google Pay
All available options will automatically appear during checkout based on your location and device.
2. Secure Payment Processing
Your security is our priority.
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All payments are processed through a secure SSL-encrypted connection, ensuring that your data remains protected at all times.
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We do not store your payment information on our servers.
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Payment processing is handled by trusted third-party providers that comply with industry security standards.
3. Order Processing
Orders will only be processed after the payment has been successfully completed.
If a payment fails, the order will not be confirmed, and the customer will need to retry the checkout process.
4. Refunds
If you are eligible for a refund—for example, after an approved return—the refunded amount will be issued within:
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14 days after we receive and inspect the returned item(s).
Refunds are always credited back to the original payment method used at checkout.
Please note: Depending on your bank or payment provider, processing times may vary and may take additional days to appear on your statement.
5. Contact Information
For any questions related to payments, transactions, or billing, you can contact us at: